Privacy Policy

Last updated: 5 April 2026

1. Information We Collect

We collect information you provide when creating an account, including your name, email address, and profile details. For tutors, this also includes qualifications, experience, and payment information via Stripe.

2. How We Use Your Information

• To provide and maintain the platform
• To process bookings and payments
• To send booking confirmations and notifications via email
• To display tutor profiles to students
• To improve our services

3. Payment Data

Payment processing is handled by Stripe. We do not store your credit card details. Stripe's privacy policy applies to payment data: stripe.com/privacy.

4. Authentication

Account authentication is handled by Clerk. Clerk's privacy policy applies to authentication data: clerk.com/privacy.

5. Data Sharing

We do not sell your personal data. We share limited information only as necessary:

• Tutor name, bio, and qualifications are publicly visible on profiles
• Student name and email are shared with tutors upon booking
• Payment data is shared with Stripe for processing

6. Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data by contacting us.

7. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

To exercise these rights, contact us at support@nativeenglishtutors.com.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

9. Changes to This Policy

We may update this policy at any time. Changes will be posted on this page with an updated date.

10. Contact

For privacy-related questions, contact us at support@nativeenglishtutors.com.